How to Fix Vuse Alto Not Hitting: Troubleshooting Guide

If you’re experiencing issues with your Vuse Alto not hitting, don’t worry, we’ve got you covered. In this comprehensive troubleshooting guide, we will walk you through the steps to fix your Vuse Alto when it’s not producing vapor. Whether it’s a weak battery connection, a dirty pod, or a faulty cartridge, we’ll provide you with the solutions you need to get your Vuse Alto back to working order. So, if you’re wondering how to fix vuse alto not hitting, keep reading for our tips and tricks. At Nhankimcuonganthu, we are committed to helping you enjoy your vaping experience to the fullest.

How to Fix Vuse Alto Not Hitting: Troubleshooting Guide
How to Fix Vuse Alto Not Hitting: Troubleshooting Guide
Key Takeaways
Check the battery charge to ensure it’s not low.
Clean the connections between the cartridge and the battery chamber.
Ensure a proper pod connection by firmly pressing down on it.
If the issue persists, try using a different cartridge.
Reset the device by turning it off and on again.
If all else fails, contact customer care for assistance.

Check the Battery Charge

One of the common reasons why your Vuse Alto may not be hitting is due to a low battery charge. To ensure that this is not the issue, follow these steps:

1. Check the Battery Indicator

Look for the battery indicator on your Vuse Alto device. It is typically located near where you insert the pod into the battery unit. The indicator will have lights that indicate the battery charge level. The more lights lit, the more charge you have left.


Number of Lights Lit Battery Charge Level
0-1 Low Battery
2-3 Medium Battery
4-5 High Battery

2. Charge the Device

If your battery charge is low, it’s time to charge your Vuse Alto. Use the USB charger that came with your device and plug it into a charger that is not connected to any other electronic device. When charging, the light on your device will turn on for 10 seconds and then off for 10 seconds.

Check the Battery Charge
Check the Battery Charge

Clean the Connections

One common reason for the Vuse Alto not hitting is a dirty or unreliable connection between the cartridge and the battery chamber. To resolve this issue, follow these steps:

Step 1: Gather the necessary materials

Before cleaning the connections, make sure you have the following:

  • Cotton swabs
  • Isopropyl alcohol (70% or higher concentration)

Step 2: Disconnect the cartridge

Remove the cartridge from the battery chamber by gently pulling it out.

Step 3: Clean the battery contacts

Dip a cotton swab in isopropyl alcohol and gently clean the metal contacts on both the battery and the cartridge. This will remove any residue or buildup that may be affecting the connection.

Step 4: Allow it to dry

Let the alcohol evaporate and allow both the battery and cartridge to dry completely before reassembling.

Step 5: Reconnect and test

Once dry, reinsert the cartridge into the battery chamber and ensure it is firmly connected. Test your Vuse Alto to see if it is now hitting properly.

Clean the Connections
Clean the Connections

Ensure Proper Pod Connection

One common reason why your Vuse Alto may not be hitting is due to an improper pod connection. Follow these steps to ensure a proper pod connection:

1. Firmly Press Down on the Pod

Make sure your pod is securely connected to the battery by firmly pressing down on it. This ensures that the electrical contacts are properly aligned and allows for a consistent flow of power.


  • Check for any debris or residue on the pod and clean it if necessary using a cotton swab.

2. Check for Damaged Pods

Inspect your pod for any signs of damage, such as cracks or leaks. Damaged pods can affect the airflow and prevent the device from hitting properly. If you notice any damage, it’s best to replace the pod with a new one.


  • Always keep spare pods on hand to ensure uninterrupted vaping experience.

4. Try a Different Cartridge

If you’ve tried the previous steps and your Vuse Alto is still not hitting, it’s time to consider using a different cartridge. Sometimes, the issue may lie with the specific cartridge you are using rather than the device itself. By trying a new cartridge, you can determine whether the problem is cartridge-related or if it’s a more significant issue with your device.

Steps to Try a Different Cartridge:

  1. Remove the current cartridge from your Vuse Alto device.
  2. Inspect the cartridge for any visible damage or blockage that may be affecting its performance.
  3. Insert a new, fully functional cartridge into the device.
  4. Ensure that the new cartridge is firmly connected to the battery by pressing down on it.

Benefits of Trying a Different Cartridge:

Benefits Description
Determining the Issue If your Vuse Alto hits with a different cartridge, it indicates that the problem lies with the previous cartridge.
Potential Battery Issue If your device still doesn’t work correctly even with a replacement cartridge, it suggests that there may be an issue with your battery.

Reset the Device

If you’ve tried the previous troubleshooting steps and your Vuse Alto is still not hitting, it may be time to reset the device. Resetting the device can help restore its internal settings and potentially fix any issues causing it to not produce vapor. Follow the steps below to reset your Vuse Alto:

Step 1: Turn Off the Device

To begin the reset process, turn off your Vuse Alto by pressing the power button five times consecutively until it flashes orange.

Step 2: Wait a Few Seconds

After turning off the device, wait a few seconds to allow it to fully power down.

Step 3: Turn On the Device

Once you’ve waited, press the power button five times again to turn on your Vuse Alto. This will reset its internal settings and potentially resolve any issues.


If resetting the device doesn’t solve the problem, you may need to contact customer care for further assistance.

Contact Customer Care for Assistance

If you have tried all the troubleshooting steps mentioned above and your Vuse Alto is still not hitting, it’s time to reach out to the customer care team for further help. They are equipped with the knowledge and ise to assist you in resolving any issues you may be facing with your device. Here’s how you can get in touch:

1. Hotline

You can contact the customer care hotline to speak directly with a representative who can guide you through the troubleshooting process or provide further assistance. Be sure to have your device and any relevant information ready when making the call.

2. Email

If you prefer written communication, you can send an email to the customer care team explaining the issue you are experiencing. Provide as much detail as possible, including any steps you have already taken to troubleshoot the problem.

The information in this article is gathered from various sources, including and newspapers. Although we have made efforts to verify its accuracy, we cannot guarantee that every detail is completely accurate and verified. Therefore, we advise caution when citing or using this article as a reference for research or reports.

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